To initiate a return, please contact our customer service team at [insert email or phone number] with your order number and reason for return. We will provide you with a return authorization number and instructions on how to send the item back. Items returned without prior authorization will not be accepted.

Refunds:

Once we receive your returned item and verify its condition, we will process your refund within 7-10 business days. Refunds will be credited to the original method of payment. Shipping costs are non-refundable unless the return is due to an error on our part, such as receiving a damaged or incorrect item.

Exchanges:

If you wish to exchange an item for a different fragrance or size, please follow the same return process outlined above. Once your return is processed, we will ship out the exchange product. Please note that additional shipping fees may apply for exchanges.

Non-Returnable Items:

The following items cannot be returned or exchanged:

• Gift cards
• Personalized or custom-made items
• Clearance or final sale products

Damaged or Defective Items:

If you receive a damaged or defective product, please contact us within 48 hours of receiving the item. We will arrange for a replacement or refund, depending on the situation. Be sure to include photos of the damaged product for quicker processing.

International Returns:

If you are returning a product from outside of [insert country], you will be responsible for any shipping fees, duties, or customs charges incurred during the return process.

For more information on our Returns Policy, feel free to contact our customer support team. We are always here to help!